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Context Help

If you lose your way inside our web hosting Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A pop-up window will appear. It comprises exhaustive info about all the operations that you can perform on the page in question. Each pop-up window opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive range of educational video clips describing how to work with our Control Panel. They're shot for those of you who would like to see how things are getting done instead of only reading articles. In this way, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you are looking for, take a look at our comprehensive FAQ section, which covers questions asked by real users and offers real solutions. We periodically "revamp" our FAQ database with new Q&A's so as to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, you can get in touch with our great team of customer support engineers available 24x7x365 and eager to assist you with any query. Each support ticket you submit will be answered within 1 hour (the average trouble ticket response time being about twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 253789

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com